Privacy Policy

Privacy Policy

Effective Date: 23 June 2026

MDAC Technical Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

1. Who We Are

MDAC Technical Ltd provides technical and engineering services. We are the data controller responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided on our Contact page.

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2. Information We Collect

We may collect the following types of personal information:

* Name

* Company name

* Email address

* Telephone number

* Postal address (where provided)

* Information you include in contact forms or email enquiries

* Technical information such as IP address, browser type, operating system, and website usage data collected through cookies or analytics tools

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3. How We Use Your Information

We use your information to:

* Respond to enquiries and requests

* Provide quotations and services

* Manage customer relationships

* Improve our website and services

* Maintain website security

* Comply with legal and regulatory obligations

We only process your personal information where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR).

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4. Lawful Basis for Processing

Depending on the circumstances, we process your data because:

* You have given your consent.

* Processing is necessary to perform a contract or take steps before entering into one.

* Processing is necessary for our legitimate business interests.

* Processing is required to comply with legal obligations.

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5. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

Cookies may include:

* Essential cookies required for the website to function.

* Analytics cookies that help us understand how visitors use our website.

You can control or disable cookies through your browser settings. Where required by law, we will ask for your consent before placing non-essential cookies.

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6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us with:

* Website hosting

* IT support

* Email services

* Analytics providers

* Professional advisers where required

These organisations are required to protect your information and only process it on our behalf.

We may also disclose information where required by law.

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7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

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8. Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and regulatory requirements.

When personal information is no longer required, it will be securely deleted or anonymised.

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9. Your Rights

Under UK GDPR, you have the right to:

* Access your personal data.

* Request correction of inaccurate information.

* Request deletion of your personal data where applicable.

* Restrict or object to processing in certain circumstances.

* Request the transfer of your data (where applicable).

* Withdraw consent where processing relies on consent.

* Lodge a complaint with the Information Commissioner’s Office (ICO).

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10. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

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11. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The latest version will always be available on this page with the effective date shown at the top.

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13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

MDAC Technical Ltd

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14. Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113